Privacy Policy
Digifilming Private Limited (“Digifilming”, “we”, “us” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, why we collect it, how we use it, and the choices available to you when you use www.digifilming.in, our courses, workshops, events and related services.
1. Information We Collect
Depending on how you interact with Digifilming, we may collect:
- Name, email address, mobile number and communication details
- Address and basic identification details when required for enrolment or certification
- Course, workshop, event and purchase details
- Payment and transaction information
- Photographs or documents submitted for certificates, ID cards or enrolment
- Feedback, testimonials and other information you voluntarily provide
- Information submitted through enquiry, registration or contact forms
- Website usage information such as IP address, browser, device, pages visited and interaction data
- Information collected through cookies and similar technologies
We collect only information that is reasonably required for the relevant service, transaction or purpose.
2. Why We Use Your Information
We may use your information to:
- Register you for courses, workshops, seminars and events
- Process payments, orders and enrolments
- Provide course materials and services
- Issue certificates, student ID cards and other documents
- Respond to enquiries and provide customer support
- Communicate important information about your enrolment or purchase
- Send information about our courses, workshops, books, events and special offers where permitted
- Improve our website, courses, services and customer experience
- Understand website usage and improve our marketing and communication
- Maintain records required for business, accounting, security and legal purposes
- Prevent fraud, misuse or unauthorised activity
3. Marketing Communications
If you have provided your contact details for enquiries, registration or services, we may communicate with you about relevant Digifilming products, courses, workshops, events and offers, subject to applicable law.
You can request to stop promotional communication at any time by contacting us.
4. Payments
Payments may be processed through third-party payment providers, banks or other authorised service providers.
Digifilming does not intend to store complete credit/debit card details on its own servers. Payment information may be processed directly by the relevant payment service provider according to its own privacy and security practices.
5. Certificates, Photographs & Testimonials
For educational and workshop services, we may use information submitted by participants to prepare certificates, ID cards and course records.
Where you voluntarily provide a testimonial, photograph, video or success story for promotional use, Digifilming may use it for legitimate promotional and educational purposes, subject to applicable consent requirements.
6. Cookies & Analytics
Our website may use cookies and similar technologies to understand website traffic, remember preferences, improve website performance and measure marketing effectiveness.
We may use third-party analytics and advertising services for these purposes. You can control cookies through your browser settings, although disabling certain cookies may affect some website functions.
7. Third-Party Service Providers
We may work with trusted third parties that help us operate our website and business, including payment providers, hosting providers, analytics services, communication platforms, marketing services and technology providers.
Such providers may process information only as necessary to provide their services to us and may be subject to their own privacy policies.
8. When We May Share Information
We do not ordinarily sell your personal information as a business practice.
We may share information where reasonably necessary:
- To provide a service you have requested
- With trusted service providers working on our behalf
- To process payments or transactions
- To issue certificates or fulfil enrolment requirements
- To comply with applicable law, legal process or government requirements
- To protect the rights, safety, security or property of Digifilming, our users or others
- In connection with a merger, restructuring, acquisition or transfer of business assets
9. Data Security
We take reasonable technical and organisational measures to protect personal information against unauthorised access, misuse, alteration, loss or disclosure.
However, no method of electronic transmission or storage can be guaranteed to be completely secure.
10. Data Retention
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including providing services, maintaining business and transaction records, resolving disputes, complying with legal obligations and protecting our legitimate interests.
When information is no longer required, we may delete or anonymise it in accordance with applicable requirements.
11. Your Privacy Choices and Rights
Subject to applicable law, you may contact us to:
- Ask what personal information we hold about you
- Request correction of inaccurate information
- Request deletion where legally applicable
- Withdraw consent where processing is based on consent
- Opt out of promotional communications
- Raise a privacy-related concern or complaint
We may need to verify your identity before processing certain requests.
12. Children
Our services and website are not intentionally directed at children under 16. We do not knowingly collect personal information from children in circumstances where such collection is not permitted by applicable law.
If you believe that a child has provided personal information to us improperly, please contact us.
13. External Links
Our website may contain links to third-party websites, platforms or services. Digifilming is not responsible for the privacy practices or content of those third parties. We recommend reviewing their respective privacy policies before providing personal information.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements or privacy practices.
The latest version will be published on this page with the updated date.
15. Contact Us
Digifilming Private Limited
C101, Himachal Bldg., 89, S.V. Road,
Opposite Sunder Nagar, Malad West,
Mumbai, Maharashtra, India – 400064
Phone: +91-9930126411
Email: digifilming.manager@gmail.com
Website: www.digifilming.in / www.digifilming.com
For privacy-related questions, requests or complaints, please contact us using the details above.
Digifilming Private Limited
CIN: U92490MH2022PTC385386
PAN: AAJCD3821C